No internet after installing CloudVeil for Windows


No internet after installing CloudVeil for Windows. Web pages fail to load, timeout, etc.

The “Internet” indicator at the top of the CV4W app shows an active connection with a checkmark.

Other devices connected to the same network have internet access.


This is usually the result of an incompatible antivirus program or an old filter still installed on the machine.



Check for and remove any old filters that may be installed.

Check the antivirus compatibility FAQ and uninstall any incompatible antivirus programs.

Reboot the computer and try accessing the internet again.

If this fails to fix the issue, contact us by email at or call us at (888) 782-4962.